ChipTrace is designed to help people trace pet microchips without collecting unnecessary personal information. This Privacy Statement explains what information may be processed when you visit the website, use the microchip search or contact us.
Last updated: 08-07-2026
Who is responsible for this website?
ChipTrace is the public name of the service. ChipTrace is operated by S.Mulder.
Email: support@chiptrace.pet
S. Mulder is the data controller for personal information processed through this website.
What information does ChipTrace process?
The information processed depends on how you use the website.
Microchip searches
When you use ChipTrace, the microchip number you enter may be sent to selected registries, lookup services or other organisations that may hold information about the chip.
The number is used only to perform the search and provide the result.
ChipTrace does not ask for the finder’s name, location or contact details before carrying out a search.
We do not use a microchip search to identify the person performing it.
Technical information
Like most websites, our hosting provider and security systems may process technical information such as:
- Your IP address
- The date and time of a request
- The requested page or resource
- Your browser and device type
- Error and security logs
This information is used to operate the website, prevent misuse, investigate errors and protect the service.
Website statistics
We may use privacy-friendly website statistics to understand how ChipTrace is used.
These statistics may include information such as:
- Pages viewed
- General referral source
- Browser or device type
- Approximate country or region
- Time spent on the website
We use this information to improve the website and its content. We do not use it to build personal advertising profiles.
Contact messages
When you contact us, we process the information you choose to provide.
This may include:
- Your name
- Your email address
- The contents of your message
- A microchip number or other information you include
Please do not send personal information about a pet owner unless it is necessary and lawful to do so.
Advertising and external links
Some information pages may contain advertising, sponsored links or links to third-party websites.
External providers may process information under their own privacy policies when you view or follow their content.
ChipTrace does not sell personal information to advertisers.
Why do we process this information?
We process information for the following purposes:
- To perform microchip searches requested by the user
- To display useful search results and next steps
- To answer messages and support requests
- To keep the website secure and available
- To prevent excessive, automated or abusive use
- To diagnose technical problems
- To understand and improve the website
- To comply with legal obligations
What is the legal basis for processing?
Depending on the situation, we rely on:
- Your request: when you ask ChipTrace to perform a microchip search or answer a message.
- Legitimate interests: to operate, secure and improve the website, prevent misuse and provide a useful public service.
- Consent: when consent is required for optional cookies, analytics or similar technology.
- Legal obligations: when information must be retained or disclosed under applicable law.
Who receives the information?
Information may be processed by service providers that help us operate ChipTrace.
These may include:
- Website hosting and infrastructure providers
- Security, caching and performance providers
- Email and contact-form providers
- Website analytics providers
- Pet microchip registries and lookup services
- Chip manufacturers or distributors when a trace request is made
We only share information when it is needed to provide the service, protect the website or meet a legal obligation.
External microchip services
ChipTrace searches a range of independent registries and lookup services.
These organisations are not operated or controlled by ChipTrace.
When a search is sent to an external service, that organisation may receive:
- The microchip number
- Technical details needed to process the request
- The IP address of the ChipTrace server or, in some cases, the user’s device
The external organisation may process this information under its own privacy policy and legal obligations.
ChipTrace does not normally receive or display the registered owner’s private contact details. Search results are intended to identify the correct registry, manufacturer or organisation to contact.
International data transfers
Some microchip registries, hosting providers or technical services may be located outside the European Economic Area.
Where personal data is transferred internationally, we use an appropriate legal safeguard when one is required. This may include an adequacy decision or approved contractual protections.
How long is information kept?
We keep information only for as long as it is reasonably needed.
- Search results and temporary search data: normally kept only for the period needed to complete, cache or protect the search service.
- Security and server logs: kept for a limited period unless they are needed to investigate misuse, an error or a security incident.
- Contact messages: kept while we handle the request and for a reasonable follow-up period.
- Legal records: kept for any period required by law.
Where possible, information is deleted or anonymised when it is no longer needed.
Cookies and similar technologies
ChipTrace uses cookies and similar technologies to operate the website, protect the search service and remember your choices.
Necessary cookies may be used for:
- Website security
- Traffic management
- Preventing abuse
- Remembering cookie preferences
- Providing pages and search functions
These cookies are required for the website to work correctly.
We may also use optional analytics or advertising technologies.
Optional cookies will only be used when permitted by law and, where required, after you give consent.
You can accept, reject or manage optional cookies through the cookie settings shown on the website.
Rejecting optional cookies will not stop you from using the ChipTrace search or reading public pages.
For full details about the cookies, providers and purposes involved, see our Cookie Statement.
Your data-protection rights
Depending on the circumstances, you may have the right to:
- Ask whether we process your personal data
- Request access to your data
- Correct inaccurate information
- Request deletion of information
- Restrict how information is used
- Object to certain processing
- Receive portable data when the right applies
- Withdraw consent at any time
These rights do not apply in every situation. We may need to confirm your identity before completing a request.
To exercise a right, email support@chiptrace.pet.
Complaints
Please contact us first when you have a privacy concern. We will try to resolve it.
You also have the right to complain to the Spanish Data Protection Agency, the Agencia Española de Protección de Datos.
Children
ChipTrace is a general information and search service. It is not designed to collect personal information from children.
A child who needs help tracing a pet should ask a parent, guardian or responsible adult for help.
Security
We use reasonable technical and organisational measures to protect the website and the information processed through it.
No internet service can guarantee complete security. Please do not send confidential or unnecessary personal information through the website.
Changes to this statement
We may update this Privacy Statement when the website, its providers or the law changes.
The latest version will always appear on this page with its revision date.